The CoCo Blog.

Islands Of Excellence

While we can find chatbots out there that are quite capable, they’re performing within very restricted domains of conversations. One might call them “islands of

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The WayBack Machine

People in the voice community and in the chat space are beginning to realize the vast difference between a PA and a real chatbot.

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Intents: A Rethink

At first it seemed easy to recognize a “yes” input but we quickly discovered there are many ways to say “yes”, some less obvious than others

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What Makes a Good Chatbot?

I started with my mentor and friend, Yaki Dunietz whose passion for bridging the gap between man and machine has inspired me over the years.

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The Lost Art of Conversation

This article is about my five favorite chatbots and I’m not going to feature ridiculous statistics like 76% of consumers say they prefer messaging chatbots

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Islands Of Excellence

While we can find chatbots out there that are quite capable, they’re performing within very restricted domains of conversations. One might call them “islands of

Read More »

The WayBack Machine

People in the voice community and in the chat space are beginning to realize the vast difference between a PA and a real chatbot.

Read More »

Intents: A Rethink

At first it seemed easy to recognize a “yes” input but we quickly discovered there are many ways to say “yes”, some less obvious than others

Read More »